Essential Duties and Responsibilities:

• Answer incoming calls and direct them to the correct department

• Keep detailed logs of all calls

• Run check in the Department of Criminal Information & NCAware

• Be primary contact for cell phone providers for tracking and location on cell phone devices in times of search and rescues

Education and/or Work Experience Requirements:

• High school graduate

• Must obtain NC Department of Computer Information (DCI) certification within 120 days of employment

• Must obtain Telecommunicator Certification within one year of employment.

Essential Job Functions:

• Ability to use computer

• Learn the street system and geography of Clay County

• Ability to speak with a clear, well-modulated voice

• Ability to make quick and accurate decisions

• Effective communication skills

• Ability to deal courteously and diplomatically with the public

Other duties as assigned.